Returns

We have a (14)-day return policy, which means you have 14 days after receiving your item to request a return.

All returns using our prepaid USPS return labels will incur a $5.95 fee, which will be deducted from your total refund. We provide free labels for exchanges within (14) days.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info.comelystudio@gmail.com. 
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info.comelystudio@gmail.com.

Final Sale Policy: All third-party items, gift cards, special promotions, items marked NON-RETURNABLE on the product page, and items marked FINAL SALE/CLEARANCE cannot be exchanged or returned at any time and will be refused.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges: If you would like to exchange your online purchase, please return the item you wish to exchange and place a new order on our site.

Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info.comelystudio@gmail.com.